I added another status item to the workflow for a project as the admin. However, non-admins can't see the status to move issues to it. It there an additional step to make it visible to non-admins?



1 answer

@Diane Roberts


Hi Diane,

did you publish your modified workflow? Do you have transitions from the already existing statuses to the new one in place?

In addition can you check to see if there are any conditions active for the transitions to that new status?




Hi @Kurt Klinner

Yes the workflow has been published. Users can see the new status on the board and move issues there. It's just when they get into the edit mode of an issue that they can't see it on the workflow pulldown. Transitions can go from the existing statuses to the new one.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,227 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you