Workflow scheme changed. Now Backlog is empty. How to restore the backlog?

[Christof Burkard]

For my project I changed the workflow scheme from simple software (ToDo, InProgress, Done) to Jira default (Open, InProgress, Resolved, Reopened, Closed).

All went fine. the issues have been changed correctly, but the Backlog and the sprint contents are now empty.

How can I restore them?

I'm using:

Atlassian JIRA Project Management Software (v7.3.8)

[Warren · Accepted solution]

Hi Christof

I hope that this helps you.

As a board Admin, go to Board Settings and then Columns. On the right hand side there is a section titled Unmapped Statuses which I'm hoping has a number of items in it. These need to ALL be dragged and dropped into the columns

[Christof Burkard]

Thank You.

That helped.

I could adapt the configuration and now everything is fine.

[Nic Brough -Adaptavist-]

Check the board filter too - your workflow change may have dropped the selection of your issues out.

[Christof Burkard]

Thank You for your help.

In my case it could be resolved with the help given by Warren Levy.

[Nic Brough -Adaptavist-]

Good news :-)  I've accepted his answer for you :-)