Workflow error during transition

[Marco]

Hi,

I'm trying to figured out how I force comments during transition. I already enabled the "JIRA Misc Workflow Extensions" add on. Then I set a new validator (Comment Required Validator ), but now I can't change state, every time I try change state give me this popup error:

Workflow error

You must provide a Comment

It seems that you have tried to perform an illegal workflow operation.

If you think this message is wrong, please contact your JIRA administrators.

Any thoughts?

Thanks!

[Nic Brough -Adaptavist- · Accepted solution]

It sounds like you have not put a screen on the transition - you need a screen there to show to the user for the comment.  (The validator in the JMWE only checks the input, it doesn't add the screen for you)

[Soumyendu Banerjee]

I get the error as mentioned in the screenshot.

[Nic Brough -Adaptavist-]

That is not related to this question.  For better visibility, try asking it as a new question.

(However, this usually means a badly configured workflow function, probably a validator)