Workflow button not visible in issue screen while issue status is "OPEN"

Hello , I have just set up JIRA 6.3 in my new server and I am experiencing the problem as the workflow button is not visible in the ops bar when the issue is in "Open" Status. though I have a workflow assigned to it but still I am not able to find the button there.

Please see the current ops bar here ops bar.PNGand the ops bar what  I desire as is below

desired ops bar.PNG

1 answer

0 votes

You don't have the permission to use the transitions.

Check what permissions you have in the permissions scheme (especially the permission "can transition issues"), and look at the conditions on the workflow transition(s) out of the Open status.  You will find that you don't match the rules you have set up.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,304 views 12 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you