Workflow button is not available in Jira issue view


Workflow button is not available for one of the newly created project as well as any actions from this workflow is not available as well (e.g. it's impossible to start progress on any issue).

We tried to switch to standard jira workflow and run Administration >> System >> Integrity Checker, but it doesn't help.

Best regards,

2 answers

It may be that the Open status in your workflow is an orphan i.e. it is not connected to any other states.

So, i would say, check which workflow scheme is associated with your project, go into the workflow scheme and find out which workflow is associated. Then check the workflow for this.


might be conditions are configured on workflow transitions

Exactly, I would suspect a transition condition that prevent the button to be visible. It may be a Permission or Project-Role condition, or any other conditions, ex: 'only Assignee' can transition the issue, etc...

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

34 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you