Workflow: Update values of other issues of different project

I'd like to "connect" workflows of 2 projects. We have a Project A as ServiceDesk and Project B as Software.

If a issue of Project A reach defined status I'd like to do one of following actions on different Project B:

  • Create Issue in Project B and link this to current Issue
  • Update Status (or other values) of linked Issue

Is this possible? I'm still looking for this at Jira.

Best regards


1 answer

Hi @Florian Erfurth, 

Not with the in-built features of JIRA that I know of. You would have to script it.

I have been able to connect two project within JIRA software by using Script Runners 'Clone an Issue and Link' built in script . With this feature, once an issue is transitioned to a specific status then it is Cloned into a different project. 

If you do not already have script runner there are several scripting plugins out there so may be able to find one that fits your needs and budget. 



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