Work with issues without participation in the project

Svitlana Rekhalska April 25, 2024

Is it possible to configure a user to see tickets (in which they are Assignee, Reporter, or Watchers) but not to be a project member?

1 answer

2 votes
Dexter de Vera
Community Leader
Community Leader
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April 25, 2024

Hi @Svitlana Rekhalska ,

No, but its possible to see all tickets in a project even your not a member by adding the user in Browse project permission.

You can check this link to learn more how permission works: https://support.atlassian.com/jira-service-management-cloud/docs/overview-of-jira-cloud-permissions/ 

 

Svitlana Rekhalska April 26, 2024

Is it possible to set up permissions so that the participant is in the project, but sees only those tasks in which he is a participant or watcher?

Dexter de Vera
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 26, 2024

Request participant is for service management.

If your using Jira software company manage project.

Add the user/group in browse project permission then

Create a securit level for your project then include all the project roles(in your project), assignee, reporter and watcher.

You may check this link to know more about security level:

https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/ 

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