Work Logged On Issue vs Issue Updated Events


I've observed that JIRA sends notifications when work is logged on issue even when in notification scheme event Work Logged On Issue has no assigned receivers. In that case receivers are taken from Issue Updated Events and JIRA sends notification to them. I have tempo plugin installed and I'm not sure if it is temp issue or JIRA issue.


1 answer

1 votes

Hi Tomasz,

You are indeed correct, as part of fixing JRA-29328 this behavior was added to JIRA, so changes in a JIRA issue fire for both specific events (such as work logged and issue assigned) as well as issue update events.

That being said, this has generated more friction that benefits for customers with regards to work log events, and we have chose to modify the new behavior so that logging work does not fire Issue Updated events as its being tracked and discussed on JRA-41046.

We are planning to modify the behavior on the next release of JIRA (6.3.13), that should be released early January already. In the meantime, you'd need to either ignore those emails or create filters in either the Mail Server or Mail Clients to ignore those. As soon as the next version of JIRA is released though I'd advise you to update as soon as possible.

I hope this helps! smile


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,852 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot