Wont fix button when there is no fix version

Hi All

I had a problem where some developers were resolving JIRA but not including a fix version. I modified the workflow so that the fix version is now mandatory, if it is not there then no RESOLVE button will appear. One hole in this though is that for those JIRAs resolved as WONT FIX it makes no sense to have a fix version. It is possible to have a button that makes the workflow RESOLVED as WONT FIX?

Thanks

2 answers

This widget could not be displayed.

Ok you currently have a condition on that Resolve transtion (fixversion is not empty), I guess.

If you would use instead in the resolve transition a field required validator(fixversion) with resolution and fixversion on the screen, you could add an additional transition in parallel to your Resolve transition and set the resolution via postfunction to "Won't Fix". So the end user would see to buttons "reslove" and "won't fix"

 

Or you can use a scripted validator. If the resolution is different from won't fix you require that fixversion is not empty: See https://jamieechlin.atlassian.net/wiki/display/GRV/Validators

This widget could not be displayed.

I have a fix version called "Bin" into which we put everything that we're not going to fix or for whatever reason won't be worked on (duplicate, created by mistake etc.), so when something is being marked as "Won't Fix" etc then we don't delete the JIRA record. I'm always aware that we could be audited, and deleting records is a no-no. It also means that it's really easy to search for non-worked-on issues, just look for the fix version of "Bin".

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

175 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you