Windows could not stop the Atlassian JIRA service on Local Computer

Hi 

Does anyone else run into this problem when trying to stop JIRA using Administrative Service: I get this message hit ok and the service has stopped. Thanks Kathy

image2015-4-27 9:49:22.png

3 answers

1 accepted

1 vote
Accepted answer

Hey Kathy,

                    Just in case to kill the process, Please open Task Manager, find the process ID.

  • Open Command Prompt as Administrator and run kill -9 /pid <process ID> /f
  •  As suggested by William, to remove JIRA as service.

     

  • Locate the JIRA Service name under services menu

    Service_Location.PNG

  • Open Command Prompt

    Change the directory to bin of JIRA installation using command prompt
    ex: If JIRA is located at C:\Program Files\Atlassian\JIRA\
    1) cd C:\Program Files\Atlassian\JIRA\bin
    2) Run service.bat remove &lt;Service name&gt;


     

  • To re-Install JIRA Service

    Change the directory to bin of JIRA installation using command prompt
    ex: If JIRA is located at C:\Program Files\Atlassian\JIRA\
    1) cd C:\Program Files\Atlassian\JIRA\bin
    2) Run service.bat install &lt;Service name&gt;



 Please vote or comment if this finds helpful.

 

Thank You

Chander

 

sometimes windows unable to stop some services on demand. when I hit this error I kill the server task using task manager then again the windows service will respond to our commands.

Hi Kathy,

It might be a glitch with Windows, I would try to remove JIRA as a service, then add back, to see if the next interactions it will work just fine.

https://confluence.atlassian.com/display/JIRA/Running+JIRA+as+a+Service

 

Cheers,
WZ

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