Will deleting a JIRA user free up a JIRA license?

We are out of JIRA licenses and need to add a user. A person has left the company, so I've deleted him as a user; will this free-up a JIRA license for me to use?

3 answers

You just need to remove user from global permissions (Jira user) and it will free up license slot.

By default it's jira-users group from which you need to remove that user. You don't need to delete it.

0 votes

Technically yes, but generally you don't delete users as it's a pain in the neck. As Andris says, just remove them from all groups and you'll get their seat back. I'd recommend changing their name to show they've left, removing them from all roles as well as groups and setting their email to a dummy.

Depending on the version of Jira, you can "inactivate" users (fairly recent to the most current versions have this option,) which leaves all their groups and history intact, but makes the user unable to log in and frees up the license. If you're on On-Demand, you simply uncheck all of their application access and this will have the same effect as inactivating the user on the download versions of Jira.

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