Wierd issue with custom fields

As part of creating a new workflow - When I create a custom field, I don't see it in the Administration>Issue>Fields list sometimes. For one of the custom fields, I see it in the list but don't see the option of configure/edit/delete etc., For one of the custom field, the name in Administration>Issue>Fields list>Name shows a different name in Administration>Issue>Fields list>Edit>Custom Field Name.

I have done the indexing several times but of no use.

1 answer

This widget could not be displayed.

Forget the workflow to begin with, that's nothing to do with fields (directly)

The behaviour you have sounds very wrong. What type of custom field is it? Does your log have any errors or field related warnings?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

551 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you