Why we need to login jira before create issue by issue collector?

This question is in reference to Atlassian Documentation: Advanced use of the JIRA issue collector

Issue collector works well and creates issues. But we need to login jira before create issue. If you dont login your jira account you could not create see the collector form.

1 answer

https://confluence.atlassian.com/adminjiracloud/using-the-issue-collector-776636529.html

 

Matchreporter?Select either of the following:
  • Always use Issue Reporter — select this option to ensure that the default issue reporter you specify above, will always be the reporter of issues created by submission of the JIRA feedback form on your web site.
  • Attempt to match user session of submitter or submitter email address — select this option if you want the reporter of an issue created by submission of the JIRA feedback form on your web site, to be a JIRA user:
    • Who is logged in to JIRA when they submit a JIRA feedback form on your web site (in the same browser session).
    • Who's email address matches the email address specified in the email field of the JIRA feedback form.
    information Please note that if the JIRA user does not have the Create Issues project permissionin your JIRA project, the default issue reporter you specify above will be used as the issue's reporter.

This would seem to be your issue. If you select Always use Issue Reporter, the issue collector won't try to match users with their JIRA counterparts and will use a default issue reporter.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

700 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you