Why my issue is done but shows as in progress in the board?

Why the status is not updating? I have 1 done issue but it shows as is in progress.

I tried setting it to in progress and back to done back would not work.

image2015-7-6 12:18:19.png

4 answers

1 accepted

This widget could not be displayed.

Hi, Lucas.

 

You can see that your 'Done' status, for some reason is yellow. That means that its type is 'In Progress' (though it's name is done) and it will be interpreted as though by JIRA.

To fix that:

  1. Enter g+g in JIRA and enter 'Statuses', click it when it appears to go to the Statuses page
  2. Find the 'Done' status and click 'Edit' next to it
  3. Change category from 'In Progress' to 'Done'
  4. Click 'Update'.

This should fix the problem and all 'Done' issues will be interpreted as done.

I hope it was helpful.

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

 

This widget could not be displayed.

Check your Agile board - is your "done" status mapped into the "done" column?

This widget could not be displayed.

Hello, I'm using the initial Scrum configuration, didn't change anything. Here is the print of the issue and the workflow

image2015-7-6 12:31:10.png

 

image2015-7-6 12:31:38.png

This widget could not be displayed.

That was it, probably someone changed the category.

Thank you very much!

No problem, Lucas. I'm glad that helped.

Had exactly the same problem. The worklow was automatically generated by jira and no one else has permissions to edit the category. So this seems to be a bug.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

576 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you