Why my issue is done but shows as in progress in the board?

Why the status is not updating? I have 1 done issue but it shows as is in progress.

I tried setting it to in progress and back to done back would not work.

image2015-7-6 12:18:19.png

4 answers

1 accepted

0 vote

Hi, Lucas.

 

You can see that your 'Done' status, for some reason is yellow. That means that its type is 'In Progress' (though it's name is done) and it will be interpreted as though by JIRA.

To fix that:

  1. Enter g+g in JIRA and enter 'Statuses', click it when it appears to go to the Statuses page
  2. Find the 'Done' status and click 'Edit' next to it
  3. Change category from 'In Progress' to 'Done'
  4. Click 'Update'.

This should fix the problem and all 'Done' issues will be interpreted as done.

I hope it was helpful.

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

 

0 vote

Check your Agile board - is your "done" status mapped into the "done" column?

Hello, I'm using the initial Scrum configuration, didn't change anything. Here is the print of the issue and the workflow

image2015-7-6 12:31:10.png

 

image2015-7-6 12:31:38.png

That was it, probably someone changed the category.

Thank you very much!

No problem, Lucas. I'm glad that helped.

Had exactly the same problem. The worklow was automatically generated by jira and no one else has permissions to edit the category. So this seems to be a bug.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published 8 hours ago in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

105 views 4 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you