Why jira structure does not include resolved user stories

i have setup a JIRA sructure that is configured where a parent user story implements other user stories (children). everything shows up fine in the structure hierarchically, however, when a child user story is resolved or closed that user story is no longer displayed as a child of the parent.

Is there a setting where i can still display all children user stories (regardless if closed or resolved)? 

1 answer

1 accepted

Hi Shayne,

Simplest probable cause is that you have the Unresolved filter on. File upload isn't working right now so I can't attach a screenshot, but you'll find the Unresolved button in the structure toolbar after the Next Issue | Sub Issue | Edit buttons.

If that's not the case, then that particular structure might might have a Filter Synchronizer set up to remove resolved issues.







Awesome! Yes, the filter was set. Simple as that. Thanks!

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