Why is the thumb greyed out?

[Dillon Kenniston]

I'm using a Jira Service Management project and noticed the little thumb icon (presumably used for user upvoting) is greyed out. Any idea why, or how I can enable it?

Thanks!

[Carlos Garcia Navarro · Accepted solution]

Hi @Dillon Kenniston ,

I wonder if this is related to this:

https://confluence.atlassian.com/jirakb/add-watchers-and-vote-buttons-are-greyed-out-in-team-managed-project-issues-1095770535.html

[Dillon Kenniston]

@Carlos Garcia Navarro That did it - thank you so much!