Why is Zephyr crashing JIRA?

Matt Smith July 20, 2016

I installed Zephyr on my jira. When I open a test it crashes my JIRA in IE.

Installation went smootly. I also noticed somebody else had a problem with this. 

I cannot send you my logs though due to a security nature. 

Please help. 

2 answers

0 votes
Robert Leitch [ALM Works]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 26, 2016

Hi Matt, better to contact Zephyr's support team directly if you need their assistance.

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 20, 2016

You'll need to explain the nature of the "crash", what version of JIRA and Zephyr you're using (and is it the add-on or the connector?) and then read the logs to see the cause of the crash.

Suggest an answer

Log in or Sign up to answer