Why is Jira so slow?

[Farid Kalirad]

Why is Jira so slow?

[Harry Chan]

Hi, how many users do you have? How many issues do you have in your system? What part of it is slow? Have you tried a re-index of JIRA?

[Farid Kalirad]

We use the cloud-solution (on demand system). We have only 30 tickets. Every mouse-click takes 5-10 seconds to load the new site....

[Harry Chan]

Where are you located? It could be latency.

[Farid Kalirad]

this is our system:

[Farid Kalirad]

I have a MAC :)

[Harry Chan]

http://support.godaddy.com/help/article/3366/performing-a-traceroute-in-mac-os-x - follow these instructions.

[Harry Chan]

Hi, if latency is a problem (you can try to run tracert in Windows from the command prompt or traceroute in Linux to see the latency), it might be better for you to look a hosted JIRA solution from a 3rd party provider.

Atlassian hosts all their OnDemand platform from central US St. Louis.

[Farid Kalirad]

We are sitting in Germany (Berlin)

[Nic Brough -Adaptavist-]

Definitely your network somewhere - one Jira I've access to is owned by a firm in Munich and they aren't seeing any slowness (and I'm in the UK and it's fine for me too).

[Thaddeus Ryker]

He said his was cloud hosted, so access time to a private install is irrelevant.

[Nic Brough -Adaptavist-]

No-one mentioned a hosted version test (as you say, it's not important).

[Ange PICARD]

The answer is pretty simple, the damn thing is heavy as hell. I have never seen such a tank aha.

I can feel the pain working on JIRA must be just by looking at those requests.

[Nic Brough -Adaptavist-]

That display shows you have a slow network, or possibly that you're running a poorly configured Jira and/or an underpowered server.

[Ange PICARD]

That display shows the heaviest network payload for a web app I have never seen.

I don't know what kind of a technical debt this project has but come on, this is a 3D rendered game and it is lighter:

[Nic Brough -Adaptavist-]

Um, the payload is your data.

[Ronald Lukassen]

I'm using Jira for years. It has always been slow, never -ever- seen a fast Jira, no matter what machine or internet connection.

Just loaded our company's dashboard: