Why is JIRA generating a priority / severity with value "-1" in a Agile Board

Michael Knobloch November 8, 2017

Hi there,

currently I am suffering a really strange issue on a JIRA instance I am responsible for:

In two agile boards are configured to color cards based on priority.

JIRA is creating a priority with value "-1" and a grey color. I can delete this card color. But if I switch back to the board and than look into the configuration again this priority with value "-1" is there again.

 

I already looked in the database to find any issues with a "wrong" priority, but did not find any match. Also there is no priority with value "-1".

 

Do anyone of you can help me, how to fix this issue?

 

Greetings,

Michael

2 answers

0 votes
Peter DeWitt
Community Leader
Community Leader
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November 8, 2017

@Michael Knobloch, Strange behavior.  The simple answer is to just delete the -1 entry on your board.  Why did this happen?  Maybe there is a old priority value/corrupt entry in one of your issues.

.pd

Michael Knobloch November 8, 2017

Simply deleting is not working, because it is coming back instantly :)! But I think I found the solution at the Atlassian Backlog (see answer above)

0 votes
Nic Brough -Adaptavist-
Community Leader
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November 8, 2017

Do you have a -1 priority in the priority list?

Do you have any scripting add-ons installed?

Michael Knobloch November 8, 2017

Thanks for your answer.

We are running Scriptrunner at this JIRA instance.

There is also one Board related to another project, which is not facing this issue.

I attached some screenshots of the priority list and the board configuration

image.pngimage.png

Michael Knobloch November 8, 2017

Hm, maybe it is related to this issue/bug: https://jira.atlassian.com/browse/JSWSERVER-15931

 

I tested it with setting the priority on all issues in on board and I was able to delete the -1 severity from the board configuration

Peter DeWitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 8, 2017

Looks like that may be it.

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