Why is Greenhopper sending issue details via google Analytics in Jira 5 and how it can be disabled

vmpn April 24, 2012

Hi,

I have noticed that our Jira installation is embeding undesired google analytics call in the generated pages.

<script type="text/javascript" async="" src="http://www.google-analytics.com/ga.js"></script>

Update:

As far as I can tell it is comming from greenhopper:

com.pyxis.greenhopper.jira:gh-rapid-analytics.js:1

Atlassian, why is GH attempting to gather details like issue titles, host names, etc that can contain confidential information? How can I make sure it will remain disabled?

Thank you

2 answers

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vmpn April 24, 2012

It was greenhopper plugin. There is an analytics checkbox in the plugin settings that can be disabled which removed the calls to google analytics.

I do have to note it is concerning that issue tittles are sent by default, as these can contain sensitive information.

Thank you everyone for pointing me in the right direction

JamieA
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April 24, 2012

Same problem with Bonfire. I also have complained to Atlassian that this is "on by default"... I think it should be opt-in, not opt-out.

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Thomas Schlegel
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April 24, 2012
vmpn April 24, 2012

I checked /atlassian-jira/includes/decorators/aui-layout/header.jsp and there is nothing there besides default code to poll plugins. I guess I will need to search through the Jira source code.

Just to make sure I am being clear:

I do not want to add google analytics to the Jira. I want to remove it. So I am trying to figure out what puts it there. Something is trying to send issue titles, host names, etc. to an unknown party...

Thank you

Norman Abramovitz
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April 24, 2012

Looked at ie source of one of my issues on Jira 5.0.1 and there is no google analytics being included. I would check your installed plugins. I would also check a different browser (maybe a different machine as well) to make sure it is not a browser extension.

Thomas Schlegel
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April 24, 2012

Just wanted you to check whether someone else might have activated this in you instance :-)

vmpn April 24, 2012

Thank you both, with your help I was able to track it down to GreenHopper plugin

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