Hello Atlassian,
We undertake work for several organisations and administrated all development, testing and versioning within Atlassian Cloud. The team have now found all of this data to be deleted and years of work has been wasted.
Our account expired recently without fair warning,we have been loyal customers who feel unfairly treated - our livelihoods depend on this data. This data is crucial and for real world projects that cannot be maintained without it.
We received one minor warning via email that this data will be deleted. No other warnings were issued in the lead up to the deletion and you have no right to delete such important data after such a short time frame.
You should not be deleting data without fair warning and I think that potential customers should be aware of this before using your services.
Please Atlassian we need you to help us and provide support to recover the data.
A few points
I would really like to echo Nic's final point. Please contact Atlassian Support via support.atlassian.com as soon as possible. The sooner you contact us the more likely that your data can be recovered.
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ServiceRocket team all think that the idea in #3 is great
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