Put a user in the appropriate AD group, for example JIRA-Developer and JIRA-User on the domain controller. User is in both groups.
Go to Jira. Re index. Go to User Administration | User Directories - AD is R/O and is first. Click Synchronize. Sometimes does something, mostly it placates the admin...
User is still not available in Jira.
Wait 24 hours.
Now User shows up.
Crazy. I don't understand why Atlassian doesn't take AD more seriously. This impacts my business.
This is only for NEW users, I have 50+ users that it works fine for.
Even waiting doesn’t work.
The only thing that works is to have the user login – then the cache is populated.
I am trying to set up new projects for users, can’t make them owners if they have not logged in yet.
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