Put a user in the appropriate AD group, for example JIRA-Developer and JIRA-User on the domain controller. User is in both groups.
Go to Jira. Re index. Go to User Administration | User Directories - AD is R/O and is first. Click Synchronize. Sometimes does something, mostly it placates the admin...
User is still not available in Jira.
Wait 24 hours.
Now User shows up.
Crazy. I don't understand why Atlassian doesn't take AD more seriously. This impacts my business.
This is only for NEW users, I have 50+ users that it works fine for.
Even waiting doesn’t work.
The only thing that works is to have the user login – then the cache is populated.
I am trying to set up new projects for users, can’t make them owners if they have not logged in yet.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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