Why doesn't JETI send mail when an issue is resolved?

Have setup JETI as I wish, but it doesn't send an e-mail when an issue is Resolved and someone comments on it (through mail). How come and where to set this straight?

JIRA 6.3.9

Thank you.

1 answer

This widget could not be displayed.

You surely looked through the documentation? JETI Docu

Maybe you could try to to set up a Workflow function as described here: Email This Issue Workflow post-function

Does the plugin work as it should in other cases?


Yes, it works like it should. Ok, i sometimes get errors, but that's because there's a loop then and it's with open or in progress issues. I have not done anything with post-functions so I'll have a look at that. Thank you.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

167 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you