Hi Valerie,
For this case, please raise a ticket on support.atlassian.com.
Please provide a full screenshot as well.
Cheers,
Henrique Freitas
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.