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Why does the quick actions popup show almost nothing in the new Issue view?

I recently switched to using the "new" JIRA Issue view that they started advertising (I think it was) over a year ago. I finally remembered why I didn't switch earlier: The quick actions popup (the little menu that appears when you hit the period key) now contains absolutely nothing useful. It used to have all the actions: log work, comment, move, and many more.

Now, when I press it, the popup has exactly one option: "Manage projects". Which, great, that's not something I've ever wanted to do. Now, when I want to quickly log work or leave a comment, I have to spend time figuring out where they moved the issue menu to this week, click on it, find the option I'm looking for, and click that. It slows me down and it's tedious. Why have the quick actions popup if it's not going to have anything useful in it?

I have admin permissions on the project (although I don't actually administer it), but I looked through every setting I could find everywhere, and I couldn't find anything about controlling what actions show up in that popup. Maybe this is something I can fix on our end, but I spent a solid half hour trying to find any explanation (including going through several different versions of "official" JIRA documentation on Atlassian domains, most of them years out of date) and failed.

Fun fact: I reported this as a bug over a year ago, and again a week ago, and it still hasn't been fixed. (Nor did I ever get any response from Atlassian.)

1 answer

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Answer accepted

Hi @Matt Waggoner 

It appears work on adding more actions back onto that pop-up are in progress:

https://jira.atlassian.com/browse/JRACLOUD-71827

Best regards,

Bill

Thanks, good to know they have some awareness of it. Like many commenters on that issue, it's a little baffling that they said it's a priority yet nothing has been done to fix it after two years.

I wonder if it was one of those things people never thought to mention using as a feature...until it was gone and then it became a blocker to getting work done effectively. 

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