I opened a case with Atlassian support and they sent me here. My Jira instance says that maintenance expired in 2015 but Atlassan support just tells me it was renewed in 2017 and closes the case. Is there a way to resolve this?
Any help appreciated.
When you renew a Server licence, you get a new key for the server.
My guess is that you have not applied that to your server. You can find it in your my.atlassian account, the one that bought the licence (or has been added to the licence as a billing or technical contact)
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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