Why does my JIRA Avatar keep disappearing?

Recently, my boss asked me to put my Avatar back in my JIRA profile.  I was confused, as I had never removed it, but I also had not noticed that it was no longer showing up.  Unconcerned, I simply re-uploaded the image, refreshed my browser, and there it was.  Throughout the day, I noticed that every time I glanced at my profile, the Avatar was missing, and my boss mentioned again that I needed to replace it.  What am I to do in order to make my Avatar stay put?  I use a Windows 7 Professional OS and Firefox browser (he uses Chrome).  Any suggestions are appreciated.  Thanks!

PS-I re-added it and refreshed the browser right before posting this, so please don't point out that it is there now, I promise you, it will be gone shortly.

4 answers

This is also happening across teams that I am administering. Avatars are dropping out for no apparent reason (also using Chrome).

0 votes

This is also happening for me. Anyone have a suggestion? 

0 votes

Same here. Just started a trial and had to add it three times in the first 90 mins of use. Very poor

0 votes

I had this issue and fixed it by adding an avatar to gravatar.com associated with my JIRA email address.

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