I have a JIRA project I exported from one instance of OnDemand and imported into a completely OnDemand instance (domain and all) and then cleaned it up and deleted a bunch of users that should have not been in the new instance.
I then export that new configuration and re-import it into the second OnDemand instance to confirm the export has all the original configuration, but not all the original users.
What I see after the import in user management is just the users that I had not deleted prior to the export. However, for whatever reason, after a while or when I log out and log in, OnDemand re-builds all the users that had been deleted.
Is this a bug or why is this happening?
Don't want to be paying for users that I don't have in the system and if I do DR, don't want to have to keep cleaning this up.
I note that the application access is correct per only the non-deleted users, but all the other users show up in user managment, but without access.
So, concern on licensing not valid, but still seems strange this list gets re-built.
This is odd. Can you confirm these users don't have active projects and issues assigned to them? This might be a reason.
Also, if you just disable these users, they won't count in JIRA license.
Teams break work down in order to help simplify complex tasks. This is often done iteratively, with tasks being broken down into smaller tasks and so on until the work is accurately captured in well-...
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