My scrum project has the following issue types: User Story, Bug, Change Request, Task, Acceptance Criteria and Sub Task.
Task, Bug and User Story issues appear on the backlog but not Change Request. Does anyone know why? and how to fix this issue? Thank you very much.
Yes, I have checked the board filter query which is "project = STEST ORDER BY Rank ASC". It just filters by project, nothing else. When running this filter, all issues are displayed on the issue list including Change Request, but it does not show up on the backlog in Backlog view.
Ok, so, can you check the status and resolution on your Change Requests? Are there genuinely open and unresolved ones that should be appearing?
Can you find one CR that should be appearing on your backlog and show us a screenshot of it in plain JIRA? (e.g. go toand we'd need the top part of it - from the icon / summary area down to the bottom of "details" - skip custom fields, description etc)
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