Why do I see multiple External Issue Id's when I'm changing the columns on my Issue Navigator View?

Angie Affolter September 25, 2019

When changing what columns I see on the Issue Navigator page, when I search I see 15 External Issue Id choices.  Why is that?  Annotation 2019-09-25 162642.jpg

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 25, 2019

I am guessing here, but I think your admins have been asked to import data from other systems, and the "refer back to old system" field has not been reused, just created duplicates.

I would ask your admins to have a look at the duplicated fields, with a view to merging them into one!

Suggest an answer

Log in or Sign up to answer