Why do I get logged out all the time?

I am admin. This didn't occur before, but lately, for the past few weeks. I get logged out frequently.  Many times a day. Before I practically never saw the login prompt.

Please (recommend) fix. 

1 answer

Hi George, 

Unless this timeout is recent, I doubt this is the case.  Like I mentioned earlier, I used to use Atlassian for months without prompt to login and I certainly was not using the service while sleeping. I've been prompted several times during a work day.

Thanks,

Matt

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,023 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot