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I am wondering that why when I cloned a JIRA, the cloned JIRA does not inlcudes the linked Zendesk ticket info? How could I clone it with the Zendesk ticket info?
Does the content in the add-on use database fields created by the add-on or does it pull from custom fields that the add-on creates?
My guess is that the add-on uses it's own database fields in which case the clone function will not copy them. If the add-on uses custom fields then it will copy the data.
A clone issue retains the following information:
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