Why cant I move tickets whose subtask ticket is closed now, among each other, in Jira Agile Dashboard

Hi All, JIRA is new to me and I am not able to figure out this things. I'll elaborate by one example:

  1. If Tickets are: T-1 , T-2 , T-3 they can be swapped among easily.
  2. If Tickets are :  (T-1 <subtask> T2(closed)) , (T-3 <subtask> T-4(closed))

The 2nd point Tickets can't be dragged like point 1.

 

Although, If there is:

T-1 , T-2 , (T-3 subtask TO T-4(closed))   ===>  T-1 and T-2 can be swapped with T-3

 

1 answer

0 votes

That sounds like you have conditions on the workflow that say "do not allow the moving of issues if linked fields are <some rule>"

Could you open up the workflow and look at all the conditions on the transitions?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,294 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you