Why can't i see within the issue a proper workflow?

Hi,

I have created a new workflow for the sub-taks issue type for the specific project.

When i go to the workflow within the project setting i see that the workflow is correct.

However, when i go to the issue itself and preview the workflow i see the default workflow.

Can someone advise what am i doing wrong?

Thank you,

Kat

2 answers

1 accepted

0 vote

It sounds like you've created the workflow, but not actually associated it with the workflow scheme and/or not applied the workflow scheme to the project.

Hi Nick,

 

Thank you. 

You are right it has to do with the scheme. However, in this specific project there is another issue that uses different workflow and has different scheme and the system doesn't let me save both schemes for the same project, but only to have one scheme. 

So i am not sure how to deal with that..

 

Thanks,

Kat

I'm really sorry, I do not understand what you have said.

I'm with you as far as:

>However, in this specific project there is another issue that uses different workflow

But you then add "and has different scheme", and I don't know what it means.  A scheme is applied at a project level.  So your project has a workflow scheme.  The issue does not.  The project workflow scheme is probably saying "for issue 1, use workflow X, and for issue 2, use workflow Y", but not at an issue level.

So, a project only has one workflow scheme, and my guess is that you've made workflow changes but not put them into the scheme that the project is using.

Hi,

Now is clear. I didn't understand that it is possible to have only one workflow scheme per project.

Thanks,

Kat

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

767 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you