Why can't I mention a request participant in a comment using Jira markup so they would receive a notification about that?

Ivan Greshylo January 26, 2016

This question is in reference to Atlassian Documentation: Editing and collaborating on issues

Why can't I mention a request participant in a request comment using Jira markup so they would receive a notification about that?

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GabrielleJ
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January 27, 2016

How did you mention the participant? Are you sure that the participant have the correct permission to view the ticket?

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