From what I can tell, this documentation indicates that I should be able to map the Organizations field on a Jira Issue to a Salesforce Text Area field. However, whenever I map it, the case will not create. Even if the organization is blank: https://docs.servicerocket.com/display/CCSFJIRA/Jira+Field+Type+to+Salesforce+Field+Type+Compatibility
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events