Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,367,825
Community Members
 
Community Events
168
Community Groups

Why can't I invite teammates? It showing 'Something went wrong, try again later'

Whenever I try to invite a teammate, it showing an error 'Something went wrong, try again later'.

I am using free version of JIRA software web version and  currently total number of users including admin is 8.

2 answers

This is what I get from devtools network tab

key":"notFound","context":{"message":"User Not Found"}}
0 votes

Hello @Devant IT Solutions Pvt_ Ltd_

Thank you for reaching out.

Please, follow the steps below In order to further troubleshoot the issue:

  1. Try to clear your browser cache
  2. Check if the same problem happens in a different browser and on incognito mode
  3. If the problem still happens, please access your browser dev tools and check if any errors are returned when reproducing the issue in the console or network tabs:
    For Firefox: What are browser Devtools 
    For Chrome: Chrome Devtools 

Please, let us know the error returned in your browser Devtools if the first two steps didn't work.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events