Why can't I have "Epic Name" field on Create Issue screen?

I have a JIRA Business Project in which I want to create a new Issue.  In many cases I like to attach an Issue to an Epic when I create it.  But the Epic Name field isn't visible on the Create Issue dialog box.  When I went to investigate this, I was informed:

"The field 'Epic Name' is not configured in scope of the project 'Customer Support' and issue type 'Task' 
To solve this issue, go to 'Epic Name' configuration page and add it to the scope"

But going to that page revealed that Epic Name was "LOCKED".  Try as I might, there was no way to add it to the Create Issue dialog box.

How do I resolve this?


3 answers

1 accepted

1 vote

"Epic Name" is not the field you want. That would be defining a new Epic to link other issues to. Switch it to "Epic Link" and you should be good. 

0 vote
Alexey Matveev Community Champion Nov 07, 2017


If you want attach epic to an issue then on creation screen of the issue you should add Epic Link field. Epic Name field can be added only to Epic issue type. 

Kian & Alexey: You guys rock!!!

That's precisely what I needed.  Mahalo!!!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

765 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you