Why can't I delete a user I see in bitbucket

Eric Kaplan August 3, 2017

We are using Jira as our user directory. Somehow I got myself into a state where I see a user in bitbucket coming from my jira server, but that username no longer exists. I may have gotten into this state by editing that old username to something new. Is it now just an orphan? It doesn't seem to be eating up my license but I would like to get rid of it.

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somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 4, 2017

Hi Eric,

Are you seeing this under Administration > Users?  Also, do you see the new name you changed the old one to?

It would be helpful to have a screenshot of what you're seeing and then we can go from there.

Cheers,

Branden

Eric Kaplan August 5, 2017

This is interesting. I just went back in and I don't see that issue anymore. I think at this point we can consider this "solved". I will reply to this if I have similar issues as I set up other users.

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