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Why can I no longer tag people in JIRA?

Kelli Evans
Kelli Evans May 3, 2022

Hello All,

Recently, I have lost the ability to tag any of my team members within JIRA tickets.  I used to be able to type @Name and get a drop down (like I did here and I saw the drop down), but that doesn't happen in my JIRA.  My team is able to do so, it's just me.

 

What can I do to fix this?

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 3, 2022

There was an incident today that caused this behavior.  We are tracking this over in https://jira-software.status.atlassian.com/incidents/f0zmjvc8y81x

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Robert Wen_ReleaseTEAM_
Robert Wen_ReleaseTEAM_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 3, 2022

I would see if you have the Browse Users and Groups global permission.  

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