Why aren't the notification and permission helpers showing my users?


  I'm having some issues setting up my JIRA Cloud instance. It seems that only administrator users are being able to view the issues assigned to them...

  I tried using the notification and permission helpers to identify where the problem might be, but when I start typing the name of my users I get no results... what can I do?



2 answers

1 accepted



  Thanks for your answer. I ultimately found that my real problem was the lack of Browse Projects permission on my users. Great tip about the Global Permission.


Hi Mauro,

You can try a re-index of JIRA and you can also verify if your users have the Browser Users JIRA Global Permission.


I hope it helps!

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