Why are there no cards shown on my kanban board?

I can see a number representing how many issues are in each status next to the column heading, but no cards are shown in the actual columns. If I move issues to the kanban backlog, they appear there just fine.

There is no sub-filter being applied, my query returns the correct issues when I search for them, and the number next to the column status is correct. Why are the actual cards themselves not showing up?

1 answer

This widget could not be displayed.

Hi Andrew,

Usually when we see this issue occur, the issue lies with the mapping of the columns. Please ensure that each column is correctly mapped to an issue status.

You can find more detailed information in the following KB:

Hope this helps!



The columns are mapped correctly. This is not the issue.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

128 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you