Why are there different upgrade prices for JIRA-Software?

[Tim S_]

The prices for JIRA-Software are different between the documentation and the migration-hub.

https://www.atlassian.com/licensing/jira-software.html#serverlicenses-3

https://confluence.atlassian.com/migration/jira-7/server_jira+agile_license-upgrade

[Tim S_]

What is the excact different? Migration is for me the change between (JIRA + JIRA Aglie) to (JIRA Software). But this would be nothing I can choose. Why should be there different costs for updates?

This are the differences between the prices:
jiraUpgradeDifferences[1].png

[WeAreAllJustinNow]

Hi Tim - I didn't go through line by line on each page, but from what I could see the pricing matches up on both pages.  The two pages have different focuses, so that may be the root of any confusion.  I am certainly willing to admit that I am wrong here, though.  If there is an issue, it would certainly be good to know about it.  Can you elaborate on the discrepancies that you have seen?

[Tim S_]

I added a screenshot of the differences. Can you go into it again?

[Hilde Van Brempt (Atlassian)]

Hello,  IS this question answered?  I have the same issue.

on https://www.atlassian.com/licensing/jira-software.html#serverlicenses-3 the price to upgrade from 100 to 250 is 9000 USD and on https://confluence.atlassian.com/migration/jira-7/server_jira+agile_license-upgrade  the price is 10.000 USD.

My customer has a JIRA and JIRA Agile with active maintenance and wants to upgrdae to 250 users;  he now has to pay 10.000 USD ,  while logically seen this should 9000 USD, ??

Thanks for having a look at this.

[Tim S_]

Unfortunately not, looks like Atlassian is trying to kick the can down the road.

@Justin Burke any statement?