Why are the filter settings disabled in JIRA?

This is a new JIRA instance.  My administrator account can create/update filters.  My standard account that is a member of the jira-users group cannot.  The filter options are disabled.


Screen Shot 2015-01-06 at 9.39.14 AM.png


Is there a default permission not in place?

2 answers

0 votes

Are you the owner of the filters that you are trying to modify? You can only update your own filters.

In the screenshot above, you can "Save as" this filter and modify the new filter that you created.

That was the standard "My Open Issues".  I then tried Save As but still the filter settings are disabled.  See below:

Screen Shot 2015-01-06 at 10.40.05 AM.png

What do you mean by filter settings are disabled? You should be able change the filter now, share it with others and subscribe to it, right?

If you look at my screenshots you'll see the filter settings are all disabled (gray and non-clickable). Since my last post I tried one more thing. I clicked on Advanced and was able to enter a query. Then I clicked back on Simple and *then* I was able to set the filter settings (i.e. they were no longer disabled). Seems like a glitch but I have a workaround now.

I see. Never seen that before. Might be a glitch as you mentioned.

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