As of a couple of weeks ago, I noticed that my Customer Field options (Select List - single choice) are no longer sorting according to their determined order (or alphabetically) in the iOS Jira app. However, they are ordered correctly when using the web browser interface. Please advise.
Thank you for reaching out.
I understand that your select list (Single choice) is not properly displaying its options in the correct same order as your web application. Is that correct?
Indeed, we have a bug reported about custom field order in JIRA mobile (see JRACLOUD-71237), however, the same is not occurring for select lists options specifically. As you can see in the screenshot below, I performed a test and the JIRA Mobile App is displaying the options in the same order as the web application:
That being said, please provide us the information below so we can better troubleshoot the problem:
1 - What is the app version you are using?
2 - What is your IOS version?
3 - Could you please provide us a screenshot displaying the wrong order of the options?
Let us know if you have any questions.
Introducing Jira Cloud for Excel Here at the product integrations team at Atlassian, we are thrilled to announce the new Jira Cloud for Excel add-in! This add-in lets you export Jira data directly ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events