Why are tasks being marked as "done" after only editing the task but not moving it?

This is something that has started to happen after the recent JIRA update (the new task icons). When I edit an issue, say change the assignee, update the summary or even version and click "update," JIRA is striking through the task number and setting the resolution to "Done, " but keeping the task "Open" (as it should be since it's not really DONE yet).

3 answers

1 accepted

1 vote
Joe Pitt Community Champion Aug 31, 2015

Sounds like something new is going on in the background to set the resolution. Is done perhaps your default resolution? The resolution field is required whenever it is presented. If it is on the edit screen and you edit the issue and there is a default it will be set.

1 vote

Sounds like someone has put the Resolution field on the Edit screen - check that first, and if they have, remove it immediately.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

764 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you