My stories and subtasks still appear UNRESOLVED despite moving them to DONE with status COMPLETE. All of the tickets ever since i started working on our board have been this way.
It's not 100% clear from your question but when you transition from In Progress to Done you need to set a resolution status.
You can do this by a post function that you set up in the workflow, or by adding the Resolution field to the transition screen.
https://community.atlassian.com/t5/Jira-questions/Resolution-is-Unresolved/qaq-p/689540
Hi you must set the resolution field on transitions that goes to a 'Done' category status.
Please refer to the Jira issues need a resolution article for further information.
Regards
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.