I am running a mostly default configuration, with Public Sign Up and Portal turned on.
The first email in from a Customer does create the Account, and notify the user of the account creation, but subsequent emails (for status change, etc) are not being sent.
The Notification Helper for the Issue indicates that email should be sent. Why is this?
Also, I don't seem to have an option to setup SMTP in Outgoing–it says ENABLED, but no parameters, or a setup option available.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs