Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Why am I receiving this error message?

Jeremy Price
Jeremy Price January 4, 2017

 Error importing issue [externalId=', summary='null']

 

Not sure why I'm getting this error message when I have my Summary field filled  on my CSV file and it still created all of my issues. Just want to figure out why I'm receiving these message so it doesn't stop my from future uploads.   Is it because I have periods within the summary filed on the spreadsheet? 

 

 

Screen Shot 2017-01-04 at 11.30.39 AM.pngScreen Shot 2017-01-04 at 11.32.46 AM.png

Answer
Watch
Like Be the first to like this
240 views

2 answers

0 votes
Ranganath HV Gowda
Ranganath HV Gowda
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
January 4, 2017

Can you share the import log, so it will be good to identify the error.

Reply
0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 4, 2017

It could be, but it's hard to tell when we can't see the rest of the columns.  Remember CSV uses , as a separator.

Also, do you have any extra lines in the sheet?  Excel will save all lines to a CSV file even when they're mostly empty (they have to be totally empty)

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events