Why am I getting this error?

Hi 

I have migrated Jira to a SQL server. When I click on my project under Service Desk I'm Immediately faced by an error 500 with a long message. I also face an error when trying to create a new project.  

Please find below the full error I recieve.

Technical details
Log's referral number: 0ecd167a-f045-469d-80e8-fe5b62e2e3b9
Cause
Referer URL: http://localhost:8080/plugins/servlet/applications/versions-licenses\\ java.lang.RuntimeException: com.querydsl.core.QueryException: Caught SQLException for select "AO_54307E_SERVICEDESK"."ID", "AO_54307E_SERVICEDESK"."PROJECT_ID", "PROJECT"."PNAME", "AO_54307E_SERVICEDESK"."PUBLIC_SIGNUP", "AO_54307E_SERVICEDESK"."OPEN_CUSTOMER_ACCESS", "AO_54307E_SERVICEDESK"."CREATED_BY_USER_KEY", "AO_54307E_SERVICEDESK"."CREATED_DATE", "AO_54307E_SERVICEDESK"."CREATED_WITH_EMPTY_PROJECT", "AO_54307E_SERVICEDESK"."VERSION_CREATED_AT", "AO_54307E_SERVICEDESK"."LEGACY_TRANSITION_DISABLED" from "null"."AO_54307E_SERVICEDESK" "AO_54307E_SERVICEDESK" inner join "null"."PROJECT" "PROJECT" on "AO_54307E_SERVICEDESK"."PROJECT_ID" = "PROJECT"."ID" order by "PROJECT"."PNAME" asc
java.lang.RuntimeException: com.querydsl.core.QueryException: Caught SQLException for select "AO_54307E_SERVICEDESK"."ID", "AO_54307E_SERVICEDESK"."PROJECT_ID", "PROJECT"."PNAME", "AO_54307E_SERVICEDESK"."PUBLIC_SIGNUP", "AO_54307E_SERVICEDESK"."OPEN_CUSTOMER_ACCESS", "AO_54307E_SERVICEDESK"."CREATED_BY_USER_KEY", "AO_54307E_SERVICEDESK"."CREATED_DATE", "AO_54307E_SERVICEDESK"."CREATED_WITH_EMPTY_PROJECT", "AO_54307E_SERVICEDESK"."VERSION_CREATED_AT", 
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) [servlet-api.jar:?]
at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.j

 

 

I had to delete some of the error due to character limit.

 

project.png

 

500.png

1 answer

This widget could not be displayed.

Can you post the last part of the Stacktrace? The error is not clear from the snippet you posted.

Hi Jobin,

Apologies, I was unable to upload anymore.

 

The link below should show the full error.

https://pastebin.com/4Arn5wAc  

 

Thanks

Nabeel

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

119 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you