Why am I getting this error?

Hi 

I have migrated Jira to a SQL server. When I click on my project under Service Desk I'm Immediately faced by an error 500 with a long message. I also face an error when trying to create a new project.  

Please find below the full error I recieve.

Technical details
Log's referral number: 0ecd167a-f045-469d-80e8-fe5b62e2e3b9
Cause
Referer URL: http://localhost:8080/plugins/servlet/applications/versions-licenses\\ java.lang.RuntimeException: com.querydsl.core.QueryException: Caught SQLException for select "AO_54307E_SERVICEDESK"."ID", "AO_54307E_SERVICEDESK"."PROJECT_ID", "PROJECT"."PNAME", "AO_54307E_SERVICEDESK"."PUBLIC_SIGNUP", "AO_54307E_SERVICEDESK"."OPEN_CUSTOMER_ACCESS", "AO_54307E_SERVICEDESK"."CREATED_BY_USER_KEY", "AO_54307E_SERVICEDESK"."CREATED_DATE", "AO_54307E_SERVICEDESK"."CREATED_WITH_EMPTY_PROJECT", "AO_54307E_SERVICEDESK"."VERSION_CREATED_AT", "AO_54307E_SERVICEDESK"."LEGACY_TRANSITION_DISABLED" from "null"."AO_54307E_SERVICEDESK" "AO_54307E_SERVICEDESK" inner join "null"."PROJECT" "PROJECT" on "AO_54307E_SERVICEDESK"."PROJECT_ID" = "PROJECT"."ID" order by "PROJECT"."PNAME" asc
java.lang.RuntimeException: com.querydsl.core.QueryException: Caught SQLException for select "AO_54307E_SERVICEDESK"."ID", "AO_54307E_SERVICEDESK"."PROJECT_ID", "PROJECT"."PNAME", "AO_54307E_SERVICEDESK"."PUBLIC_SIGNUP", "AO_54307E_SERVICEDESK"."OPEN_CUSTOMER_ACCESS", "AO_54307E_SERVICEDESK"."CREATED_BY_USER_KEY", "AO_54307E_SERVICEDESK"."CREATED_DATE", "AO_54307E_SERVICEDESK"."CREATED_WITH_EMPTY_PROJECT", "AO_54307E_SERVICEDESK"."VERSION_CREATED_AT", 
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) [servlet-api.jar:?]
at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.j

 

 

I had to delete some of the error due to character limit.

 

project.png

 

500.png

1 answer

0 vote

Can you post the last part of the Stacktrace? The error is not clear from the snippet you posted.

Hi Jobin,

Apologies, I was unable to upload anymore.

 

The link below should show the full error.

https://pastebin.com/4Arn5wAc  

 

Thanks

Nabeel

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

588 views 6 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you